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McChrystal Interview Fallout Shows Why Interviewees Should Stay in Control

General Stanley McChrystal is in big, big trouble. In a profile of McChrystal appearing in Rolling Stone magazine, he’s on the record saying things about his boss (a.k.a. the President of the United States), Vice President Joe Biden and the administration’s management of the Afghanistan war that should never appear in print.  It was a [...]

BP's Gulf Coast Oil Spill PR Blunders Offer Crisis Response Lessons

Wow. The BP PR team just can’t get it right. Even fifty days plus after one of the worst environmental disasters in history, the BP crisis communication strategy (if there is one) continues its downward spiral and never ceases to surprise me.

Recently, the Christian Science Monitor reported that BP has been buying up top Internet [...]

Correct Word Choice and Phrasing Important for Competent Health Storytelling

From coverage of Cornell University’s response to six students’ deaths by suicide to reports of entertainer Marie Osmond’s teenage son’s death by suicide, recently reporters are writing and talking a lot about suicide.

While it’s great that news coverage is driving public dialogue about this often taboo topic, the news coverage does not utilize linguistically competent [...]

Like Bill Gates Shows, Leaders' Personal Messages Online Can Be a Winning Strategy

I know, not everyone is Bill Gates. Very few people on the planet can gain 100,000 followers on Twitter eight hours after launching their Twitter profile.

http://www.flickr.com/photos/ndevil/ / CC BY 2.0

But perhaps we should start thinking like Bill.

Using his newly formed Twitter community, Gates recently launched his newest endeavor, The Gates Notes, where he will [...]

LogMeIn Express: Screen Sharing Made Simple

This post over at Lifehacker illustrates a great new technology that could be very useful for training purposes:

Windows: LogMeIn Express is a screen sharing tool from the makers of the popular remote-desktop software, LogMeIn. With this new offering, sharing your desktop is as simple as sending your friend or associate a URL.

Only the person doing [...]