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Hostage Situation at Discovery Shows Words Still Make a Difference

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A scary afternoon in Washington, D.C. last week brought mental health back into the headlines. Earlier this year, I talked about the importance of using culturally and linguistically competent words, especially when talking about mental health. But in reviewing the coverage of the Discovery Channel hostage situation in Silver Spring, Maryland, it seems like [...]

McChrystal Interview Fallout Shows Why Interviewees Should Stay in Control

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General Stanley McChrystal is in big, big trouble. In a profile of McChrystal appearing in Rolling Stone magazine, he’s on the record saying things about his boss (a.k.a. the President of the United States), Vice President Joe Biden and the administration’s management of the Afghanistan war that should never appear in print.  It was [...]

BP's Gulf Coast Oil Spill PR Blunders Offer Crisis Response Lessons

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Wow. The BP PR team just can’t get it right. Even fifty days plus after one of the worst environmental disasters in history, the BP crisis communication strategy (if there is one) continues its downward spiral and never ceases to surprise me.

Recently, the Christian Science Monitor reported that BP has been buying up top [...]

Correct Word Choice and Phrasing Important for Competent Health Storytelling

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From coverage of Cornell University’s response to six students’ deaths by suicide to reports of entertainer Marie Osmond’s teenage son’s death by suicide, recently reporters are writing and talking a lot about suicide.

While it’s great that news coverage is driving public dialogue about this often taboo topic, the news coverage does not utilize linguistically [...]

Like Bill Gates Shows, Leaders' Personal Messages Online Can Be a Winning Strategy

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I know, not everyone is Bill Gates. Very few people on the planet can gain 100,000 followers on Twitter eight hours after launching their Twitter profile.

http://www.flickr.com/photos/ndevil/ / CC BY 2.0

But perhaps we should start thinking like Bill.

Using his newly formed Twitter community, Gates recently launched his newest endeavor, The Gates Notes, where he [...]