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Share Crisis communications comes in many forms. Five years ago, I watched in disbelief as my hometown of New Orleans — the city that saw every hurricane as a chance to party and who named a noxious pink tourist drink, “The Hurricane” — got very serious, very fast about a hurricane named “Katrina.” I remember days of not [...] August 24th, 2010 | Tags: crisis communication, Gulf Coast, hurricane katrina, new orleans | Categories: Uncategorized
2 comments | Share: Share Everyone can be a photo editor in this age of inexpensive digital cameras and a variety of tools available for altering photographs. In the newsroom, however, some photo editing can do more harm than good. Recently, The Economist took heat for a Gulf Coast oil spill cover that featured an isolated President Obama standing [...] July 22nd, 2010 | Tags: Adobe Photoshop, altering photographs, BP, British Petroleum, communication, design, design & editorial, digital photography, Gulf Coast, Media Relations, NY Times.com, Obama, oil spill, online media, Photography, public relations, Steve Mufson, The Economist, Treehugger.com, washington post | Categories: Advertising & Promotion, Design & Editorial, Media Relations
2 comments | Share: Share On Wednesday, the Associated Press (AP) announced the appointment of former Jerusalem bureau chief Steve Gutkin as their new “Oil Spill Editor.” According to a memo sent to AP staff and released to the Poynter Institute: The Gulf Oil spill has been an enormous journalistic challenge. A sprawling story, much of it occurring literally out [...] July 2nd, 2010 | Tags: agriculture, AP, Associated Press, BP, British Petroleum, communication, cultural competency, editor, energy, environment, food, Gulf Coast, health, media, media outreach, Media Relations, oil spill, Oil Spill Editor, politics, The Poynter Institute | Categories: Integrated Media Services, Media Relations
One comment | Share: Share As if BP’s crisis response mistakes mentioned in a recent post weren’t enough, apparently their public relations disasters continue as more oil pumps into the saturated Gulf Coast. Newly released documents reveal BP’s standard crisis response strategy to be “accentuate the positive, downplay the negative, tell everybody they’re sorry, they’re gonna fix it, they’re gonna [...] June 17th, 2010 | Tags: audience outreach, BP, British Petroleum, communication, crisis, crisis communication, damage control, Gulf Coast, Media Relations, oil spill, online media, online strategy, PR, public relations, spokesperson, spokesperson training, Tony Hayward, transparency | Categories: Integrated Media Services, Media Relations, Social Marketing, Strategic Planning
2 comments | Share: Share Wow. The BP PR team just can’t get it right. Even fifty days plus after one of the worst environmental disasters in history, the BP crisis communication strategy (if there is one) continues its downward spiral and never ceases to surprise me. Recently, the Christian Science Monitor reported that BP has been buying up top [...] June 14th, 2010 | Tags: BP, BPGlobalPR, British Petroleum, Christian Science Monitor, communication, crisis, crisis communication, Gulf Coast, Media Relations, oil spill, online media, PR, public relations, Saturday Night Live, spokesperson, spokesperson training, Tony Hayward | Categories: Integrated Media Services, Media Relations, Social Marketing, Strategic Planning, Training & TA
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