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BP Public Relations Missteps Continue, More Lessons to Learn

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As if BP’s crisis response mistakes mentioned in a recent post weren’t enough, apparently their public relations disasters continue as more oil pumps into the saturated Gulf Coast.

Newly released documents reveal BP’s standard crisis response strategy to be “accentuate the positive, downplay the negative, tell everybody they’re sorry, they’re gonna fix it, they’re gonna [...]

BP's Gulf Coast Oil Spill PR Blunders Offer Crisis Response Lessons

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Wow. The BP PR team just can’t get it right. Even fifty days plus after one of the worst environmental disasters in history, the BP crisis communication strategy (if there is one) continues its downward spiral and never ceases to surprise me.

Recently, the Christian Science Monitor reported that BP has been buying up top [...]